About Care 24-7.
The emergency specialist.
At Care 24-7 it’s all about you. When there’s a medical emergency, you are our priority. That means the very best medical attention, without delay. A senior emergency doctor will see you first, and care for you through diagnosis and treatment, ensuring you are referred to a specialist and admitted to hospital if necessary.
We are Australia’s leading provider of private emergency departments – we make people’s bad days better. When medical emergencies strike, you need expert care without delay. As Australia’s leading provider of specialist-led, private hospital emergency departments, we deliver fast, expert care to you and your family 24 hours a day, every day of the year, including public holidays.
What Sets Us Apart
Clinical Excellence
Our emergency departments are led by teams of Fellowship of the Australasian College for Emergency Medicine (FACEM) specialists and emerging physicians, ensuring you receive the highest standard of emergency medical care when you need it most.
Exceptional Patient Experience
We understand that emergency situations are stressful. Our dedicated teams are committed to providing compassionate, patient-centred care that addresses not just your medical needs but also your peace of mind.
Minimal Wait Times
Time matters in emergency care. Our streamlined processes and adequate staffing levels mean you’ll receive prompt attention, reducing anxiety and improving outcomes.
Proven Operating Excellence
Our effective, reliable and repeatable operating model ensures consistent quality across all our facilities while continuously driving performance improvements that benefit our patients.
Supporting Our Team
We’re proud to be an employer of choice in emergency medicine. We invest in education and training opportunities for our staff, ensuring that our physicians have access to the best tools and resources available. Exceptional care starts with exceptional people.
Innovation-Driven
We continuously innovate and adopt new technologies that enhance patient care, improve efficiency, and advance emergency medicine practices.
When you choose our emergency department, you’re choosing a team that’s going to deliver expert care, genuine compassion, and the urgency your situation deserves.
“I truly have never had better healthcare. From the moment I was checked in at triage to the nurses, doctor, radiologist who did my CT scan to the person who discharged me. I genuinely am so grateful. Thank you for your care.”
“The ED team were so happy, talkative, helpful and just all around wonderful. Will only be coming here for care in the future.”
“[The doctor] made me feel comfortable, informed, and cared for while lighting up the place with his fun personality.”
“I’m writing this on behalf of my mother who has dementia. The doctor treated her with patience, respect and kindness. My Mum was quite challenging but I couldn’t fault Dr M’s care. Thank you !”
“[The doctor] was very thorough in his investigations, highly professional, very competent and an effective manager of the ED team. He was open, warm and a good communicator.”
“From the moment I arrived, from the nurse at reception till I left, everyone treated me with respect, care and empathy. Thank you all!”
“Very professional and if patients get treatment like that every time it will be a world class emergency department.”
Our partners
We partner successfully with leading hospitals to deliver better emergency department outcomes for patients 24-7. Teamwork and innovation are key to our progressive approach to systems, governance and reporting, and the collaborative relationship with our hospital partners consistently delivers financial and reputational benefits.
We are privately owned, not government funded, and provide specialist emergency services to adults and children 24 hrs, 7 days a week, including public holidays.
The result? Less waiting, more caring.
Our values
Our values guide everything we do. They reflect our commitment to delivering compassionate, high-quality care that always puts people first.
Empathy
We understand that people have a lot going on in their lives. By putting ourselves in their shoes, it means we respond more compassionately.
Excellence, every day
We look forward to coming to work, and every day we try to get 1% better, for our patients, our team, and our hospital partners.
Our leadership team
Our leadership team is comprised of high performers from diverse backgrounds who are responsible for the overall management and strategic direction of Care 24-7 Pty Ltd.
Fast, expert emergency care - no long waits.
Our values guide everything we do. They reflect our commitment to delivering compassionate, high-quality care that always puts people first.